Safety.
I usually begin with the latter - safety. I tell them that homeopathy is safe, and will not cause 'side-effects', 'adverse reactions', or indeed, cause disease or death. To support this, I will give a brief description of how remedies are made - by serial dilution and succussion. I may then tell them about the 'mass suicide' demonstrations undertaken by 'homeopathy denialists', like 'the Black Duck', in order to show that remedies cannot harm patients in the same way as Big Pharma drugs. I will then affirm that if, together, we arrive at the wrong remedy it will do absolutely no good whatsoever - but likewise it will do no harm!
Effectiveness.
It is then quite easy to move on to discuss effectiveness. I have always felt it important to tell patients that in order to be effective, a correct or 'similar' remedy has to be found. If such a remedy is found there will be some measure of improvement in the condition or illness. If it is not there will be no improvement. At this stage I always feel that it is important to manage expectations. There are no guarantees. This is especially important, perhaps, when a patient has arrived after homeopathy has cured or successfully treated a friend or relative (the source of most new referrals).
The Working Partnership
This quickly introduces another vital piece of information the patient needs to know about homeopathy, that the treatment process needs to be a partnership, and that it is not an 'expert-client' relationship. Although the Homeopath may have all the training and knowledge needed to determine a remedy that is 'similar', he/she can only arrive at this if the patient is able to openly, honestly and with insight, explain and describe their symptoms.
This means that the patient is a vital part of the process. Even the most skilled and experienced Homeopath has to depend on the patient for the treatment to be effective.
Normally I will also tell patients that I am likely to ask some strange, and sometime intimate questions, and that these questions will often appear to have little relationship to the illness or disease being treated (at least, not in conventional terms).
In my experience, Homeopathy works best when it is conducted within a professional relationship that is open, honest and transparent. And I know of no reason why the homeopath-patient relationship should be based on anything else!
Qualifications.
It is always important for 'non-doctor' homeopaths, like myself, to explain that we are 'homeopaths' and not 'medical doctors' - that, for instance, we do not diagnose disease - that our skills are about matching the patients' symptoms of illness with remedies. I will usually tell patients that if they tell me anything that suggests that a formal diagnosis is necessary, or advisable, I will ask them to see their GP.
Do they wish to continue on the basis of this information?
At this point, I feel it is important for Homeopaths to ask the question - do they wish to continue? Often, this question is asked and answered during an initial telephone, or email enquiry. However, in my experience, few people who have bothered to ask these questions, when given these answers, have then decided to decline treatment. Most are content with the explanations given, and genuinely keen to proceed at this stage.
And in response to 'the Black Ducks' implied criticism, I don't know of any patient who has been forced to accept Homeopathy. Nor am I aware of any decision that I, or any other homeopath, 'make on behalf of patients'.
Perhaps I can remind him that most patients who choose Homeopathy pay for it privately. This is quite different to the approach most patients find within the NHS: "you are ill, we are only going to offer you drug-based, ConMed treatment, and we are not going to tell you much about it"!
Providing the remedy.
I will always tell the patient about the remedy I would like them to take (I don't think I have ever told a patient to 'take a remedy' - I have always said 'I would like you to take this remedy'). Normally I will tell the patient what the remedy is, share some of the key symptom that it is known to deal with, and tell the patient why I feel this is important in their case.
I will also tell the patient that if, after taking a remedy, the symptoms get worse (what we call an aggravation) to contact me in order to discuss the situation, and what to do about it.
Thereafter, the process of homeopathic treatment is concerned with the patient and homeopath working closely together, discussing changing symptoms, modifying the potency of remedies, and moving to other remedies when necessary.
Conclusion.
Providing the patient with this information, honestly and openly, enables them to give their 'informed consent' to Homeopathic treatment. And as we have seen, Informed Consent is also important to the very process of providing patients with homeopathic treatment. So it is not 'tricky' to do so, as 'the Black Duck' suggests. It is actually quite easy, and essential to the process of healing.
Of course, it is true that providing this information to patients is easier for homeopaths as we have nothing to hide. Our remedies do not cause 'adverse reactions', disease or death. Our treatments do not involve potentially dangerous chemicals, invasive surgical procedures, or dangerous X-Rays or Radiation.
Homeopathy works alongside the body, helping it to achieve what it usually does quite naturally - keeping us healthy. Homeopathy has an easy, straight-forward and honest message that most patients, when they hear it, will understand and readily accept.